Sales Assistant

Sales Assistant - ZuCar

Little Island, Cork

Due to on-going growth, we are recruiting for dynamic individuals without a proven track record in car sales to join the Customer Experience team at ZuCar Cork.

ZuCar is a part of Joe Duffy Group, Ireland’s leading motor retailer representing 21 brands across 23 dealerships with a team of 650 employees and an enviable franchise portfolio of world-leading brands.

In May 2023, Joe Duffy Group was announced as Ireland 9th Best Employer in the Sunday Independent. Our competitive advantage is underpinned by the quality of the people we employ and the unrivalled career path we can offer. We are looking to recruit a dynamic and ambitious individual that displays drive, passion, energy, talent and integrity.

Overview:

What our Sales Assistants do differently is listen more than sales people working at other automotive retailers. Next, they focus on treating their guest with respect by acknowledging their needs and being mindful of their time. Lastly, our Sales Assistants share our guest's passion for cars and love helping our guests get exactly what they want time after time. You will be paid a salary, not commission. Our Sales Assistants are also incentivised on overall guest experience and dealer performance.

Here's what you'll do as an Experience Guide:

• Treat the guest as though they are a guest in your home.
• Explain how our unique buying experience works and let the guest control the process.
• Assist the guest in finding the right vehicle for them (physically or digitally).
• Listen intently to what they're saying, then do whatever it takes to get them the car they want.
• Using our valuation app, provide all information for the guest to simplify their trade-in process.
• Help every guest go through their buying process at their pace.
• Stay "in the moment" with your guest and make sure you're exceeding their expectations.
• Celebrate with guests when they find their perfect car.
• Treat your teammates with respect.
• Keep an open mind about how we can constantly innovate.
• Have fun!

Here's what you'll need:

• An unrelenting passion for guest satisfaction.
• Respect for your teammates.
• A desire to learn, practice and deliver an unparalleled guest experience.
• A commitment to help every guest complete their buying process.
• Learn, deploy and enjoy our technology!
• A commitment to your career.
• A passion for cars.
• A commitment to having fun at ZuCar

This is an exciting opportunity for further career development and to be a part of the Group’s future success...

If you believe you are a suitable candidate, feel free to apply with your up-to-date CV and cover note for immediate consideration.